Security and trust

Security for tenders with sensitive documents.

Your data is protected with the rigor procurement teams already apply to their most sensitive contracts, documents and bid decisions.

What we protect

Security tied to the real objects inside every bid.

Files

Uploaded documents

Tender files, annexes, certificates and working documents stay controlled inside the workspace.

Evidence

Technical evidence

Source excerpts and supporting material remain connected to the decision trail.

Access

Users and permissions

Roles, access and customer environments are separated to reduce unauthorized exposure.

Decisions

Traceable decisions

Answers, requirements and bid decisions keep a readable path back to their supporting evidence.

Controls

Enterprise controls for procurement-grade trust.

Infrastructure

Secure Infrastructure

Infrastructure aligned with enterprise expectations across SOC 2, GDPR, ISO cloud security standards and FedRAMP-oriented controls.

Data

Privacy & Compliance

Azure OpenAI-backed processing ensures customer data is not used to train models without consent, supported by global cloud certifications.

Workspaces

Data Isolation

Customer environments are isolated to protect integrity, confidentiality and separation across procurement workspaces.

Continuity

High Availability 24/7

Cloud infrastructure is designed to support business continuity for teams managing time-sensitive bid operations.

Lifecycle

Data Retention & Deletion

Customer data can be securely deleted after contract completion, or earlier when requested by the customer.

Access

Multi-Factor Authentication

MFA adds a stronger access layer to reduce risk of unauthorized entry into sensitive procurement environments.

Technology partners

Built on trusted enterprise infrastructure.

OpenAI Google Cloud NVIDIA Microsoft Azure AWS

Trusted infrastructure, auditable procurement decisions.

FAQs

Clear answers for security review.

Does monico share customer datasets with third parties to train AI?

No. Customer datasets are not shared with third parties for AI development, implementation or training.

Does monico use company data to train or fine-tune models?

No. Customer data is not used to train or fine-tune monico's AI models.

If not, what data sources are used?

monico relies on public government procurement documents, other non-confidential external sources and proprietary orchestration logic.

Does the interface show where AI answers come from?

Yes. Findings include relevant excerpts and links back to the public documents used as supporting evidence.

How are customer-uploaded documents handled?

Uploaded documents are used only for inference inside the customer environment. They are not added to training datasets or shared across customers.

Our commitment

Go beyond simple compliance.

Continuously improve security practices.

Let your team focus on winning bids, not worrying about security.